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    • Shipping

    Trust Panda offers a range of shipping options for your convenience. 

    We regularly review our shipping charges and offer a range of options to meet your expectations in terms of price and delivery. Please refer to the shipping options calculator at checkout for your customised delivery options.

    We provide tracking details for all deliveries at the time your goods are shipped. 

    Shipping within Australia

    Free Local Pickup (Sydney, NSW Only) 

    • Your order will be available for pickup at Trust Panda HQ - 19 David Ave, North Ryde NSW 2113.

    • Open 9am-5pm Monday to Friday excluding NSW public holidays.

    • Valid Government Issued ID and your payment method (if already paid online) that matches your payment method will be required. Payment in store is preferred.

    Australia Post

    • You can select from both Parcel Post and Express Post during the checkout process.
    • Our standard shipping is sent via Parcel Post.

    TNT Express

    • TNT Express is available across Australia for delivery to business premises only. This service is not available for residential deliveries (even if you work from home).

    Asia Pacific

    • Serviced from our Sydney Location via DHL eCommerce.
    • Estimated delivery is 5-19 Business Days.

    Western Europe

    • Serviced from our Budapest location via GLS.
    • Estimated delivery is 5-19 Business Days.

    Transport Chain of Responsibility (CoR) Statement


    Trust Panda acknowledges the role we play in the transport supply chain. We will do everything we reasonably can to ensure your order arrives to you as quickly as possible but we will never intentionally compromise the safety of our team, carriers or customers in the process.

    We take safety seriously. You can report unsafe or risky behaviour via our contact form or via phone on 1300 072 632.